Client portal

Your photos are ready within one to two weeks of the photoshoot. Look for an email with a link to your gallary from Elevate Media Co.

Getting started

Three simple steps to your photos

Your gallery is waiting. Follow these steps to view and download your complete collection from your session with Elevate Media Co.

Step one

Check your email for the gallery message

Look for an email from Elevate Media Co. with the subject line containing your session date. This email includes your unique gallery link and password.

Step two

Click your gallery link and enter the password

Click the gallery link from the email. You'll be taken to your private gallery page where you can enter the password provided.

Step three

View, favorite, and order your photos

Once logged in, browse your complete gallery, favorite high-resolution files, and order directly. Everything you need is right there.

Access

What you can do

Your gallery is secure and built for you. Favorite full-resolution images, purchase rights, share with family, and order prints without leaving the platform.

Feature

View your complete collection

Once logged in, scroll through every image from your session. Each photo is presented beautifully and ready for purchase at full resolution.

Feature

Purchase, download and share with ease

Pull your favorite images directly to your device. Share the gallery link with family and friends so they can view and order their own prints.

Feature

Order prints straight from your gallery

Select your favorite shots and order prints in various sizes and finishes. Everything is handled through our trusted lab partner with fast delivery.

Need help accessing your gallery?

We're here to help if you run into any trouble with your login or gallery access.

Questions

Find answers to common questions about accessing and using your private gallery.

Lost your gallery link or password?

Check your email for the original message from Elevate Media Co. containing your gallery link and password. If you can't find it, reach out to us and we'll resend everything right away.

How long is my gallery available?

Your gallery remains accessible for two months from the time the email is sent. This gives you plenty of time to download, order prints, and share with loved ones. Contact us if you need extended access.

Can I share my gallery with others?

Absolutely. You can share your gallery link and password with family and friends so they can view, purchase, and order prints directly. It's a great way to let everyone enjoy the memories.

How do I order prints?

Once you're in your gallery, you'll find print ordering options available through our partner lab. Select your photos, choose sizes and finishes, and place your order directly from the gallery.

What if I have technical issues?

Try clearing your browser cache and cookies, then log back in. If problems persist, we're just an email away. Let us know what's happening and we'll get it sorted quickly.

Still have questions?

Reach out to us anytime.